Our History

Lauren

How We Started

Feathers & Fur Pet Care provides the Virginia Beach area professional pet sitting and dog walking services. The company is (very) enthusiastically owned by me, Lauren Mauro, and operated by a supportive staff of experienced, and committed sitters.

Not including the numerous small reptilian, bird, and fur covered animals entrusted to my care growing up, I have been professionally employed in animal care for a total of over 10 years. This experience spanned work in veterinary offices, kennel boarding, and even exotic animal care for Busch Gardens. Dog walks are my happy place, when I am not otherwise dangling kitty toys for enthralled cats, or speaking fluent “chirp” to my feathered clients.

Like many things in life, the start of my own company did not happen in any manner even close to glamorous. Though I learned a great deal, and appreciated the opportunity, it became obvious to me that my position as an auto claims adjuster was not suited to my strengths. I had always enjoyed working with animals in my previous professional experience, and like many, wanted to “someday” be self employed. However, that “someday” came to present itself much sooner than expected. I needed a change, but I wasn’t sure where to start, so I left the security of corporate America to drive for Uber. I was finally self employed. It was a huge change to become entirely self motivated. There was no one telling you when and what to do, but there were also no benefits, no sick pay, and no paid time off. It was hard work, and long, early hours, but I loved it. However, something was still missing. As the tourist season in our city slowed, I looked for something to fill in the gaps in my working time. After reaching out to Pawsitively Priceless Petsitting (PPP), I was hired in 2015, and quickly knew I had found my place.

In their employ, I came to know the two lovely owners of PPP, which at the time was the largest petsitting company in Virginia Beach. They took me under their wing and taught me everything they knew about professional pet care. I came to know our wonderful clients, who made it clear we were making a difference in their lives with peace of mind, security, and genuine love for their beloved pets. The animals I was so lucky to spend time with were, and continue to be, some of the most precious I had ever met. I was hooked! I couldn’t work enough. On both beautiful, and gloomy days, I would perform my dog walks and pet visits, counting my lucky stars that I had come across a position that was so fitting, fun, and fulfilling.

Late the following year, I was given the unfortunate news that the ownership of PPP would be dissolving, but they cared so genuinely about their clients, they were concerned about their ongoing care. They offered me a portion of their client list on the condition that I was interested in starting my own company, and continuing the services they had so lovingly provided for many years. Without a second’s hesitation, I said yes. Both my mind and my heart knew this was the way forward, what I was meant to do, and I have never looked back.

As a member of the Association for Pet Sitting Excellence, we strive to abide by strict standards that promote the well being and professionalism of our industry. You can learn more about these standards on our Why Choose Feathers & Fur page. In addition to this, we are a strictly force-free service that never uses fear, pain, or intimidation tactics to persuade animals to behave in a particular way. You can learn more about these standards by visiting the Pet Professionals Guild.

At Feathers & Fur Pet care, we truly love what we do, and that passion and care extends without fail to all of our precious clients. Your companions, and your home, are always treated with the utmost care, respect, and professionalism. We are beyond thrilled that that professionalism also includes games of laser light chasing, ball throwing, and of course, professional cuddles.